The ball that rolls, lights up, and plays tug! Pounca Rope Ball keeps your dog chasing, pouncing and pulling, with 3 fun modes and a detachable rope for twice the play.

We take great care in preparing and delivering your order.

Processing Time
Orders are usually processed within one business day. After your order has been shipped, you will receive a shipping confirmation email. Tracking information may be included when available.

Estimated Delivery
Most orders arrive within 3-5 business days. Delivery times may vary depending on your location and the carrier's operational schedule.

Shipping Rates
Shipping costs are automatically calculated at checkout, based on your location and the selected delivery method.

Your satisfaction is our top priority, and we want you to feel confident shopping with us. If something isn't right, you can request a return or refund within 30 days of delivery.

How to Start a Return
Just contact our support team and we will guide you through the process. We will make sure it is simple and hassle-free.

Refunds
Once we have processed your return, your refund will be issued to the original payment method, typically within 5-10 business days.